Privacy Policy
Last updated: 16 October 2026
At Skora, accessible at https://skora.in, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices available to you when you use our website.
1. Information We Collect
Depending on how you use our website, we may collect your name, email address, phone number, billing and shipping address, order and purchase history, account details, customer-service messages, and payment status or transaction references. Payments may be processed by third-party payment providers; we do not intend to store full payment-card details on our website.
We may also collect technical information such as IP address, browser and device details, pages visited, and information collected through cookies or similar technologies.
2. How We Use Your Information
We use information to process and deliver orders, manage payments and refunds, provide customer support, send order and service updates, maintain accounts, improve our website and services, prevent fraud and protect site security, meet applicable legal and tax obligations, and send promotional communications where permitted and, when required, with your consent.
3. Payments and Service Providers
We may use third-party providers for payment processing, shipping and delivery, website hosting, analytics, customer communications, and other services needed to operate our store. These providers receive only the information reasonably needed to perform their services and handle it under their own terms and privacy practices. We do not sell your personal information to third parties for their independent marketing.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential site functions, remember preferences, maintain sessions, understand site performance, and improve the shopping experience. You can manage cookies through your browser settings. Where required by law, we will seek consent before using non-essential cookies.
5. When Information May Be Shared
We may share relevant information with service providers who help operate our business, with authorities when legally required, with professional advisers where necessary, to investigate fraud or protect rights and security, or as part of a merger, restructuring, or transfer of business. We do not otherwise disclose personal information except as described in this policy or as permitted by law.
6. Data Security
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, or alteration. No website or electronic transmission can be guaranteed completely secure, so we cannot promise absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations.
8. Your Choices and Rights
Subject to applicable law, you may request access to or correction or deletion of your personal information, or withdraw consent where processing is based on consent. We may need to verify your identity before acting on a request and may retain information where the law requires or permits it. You may opt out of promotional messages using the instructions provided in those messages or by contacting us.
9. Children’s Privacy
Our website is intended for general shoppers and is not knowingly directed at children. Please contact us if you believe a child has provided personal information to us and you would like us to review it.
10. Third-Party Websites
Our website may contain links to third-party websites or embedded content. Those services may collect information under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated revision date. Please review this page periodically.
12. Contact Us
If you have questions or requests relating to this Privacy Policy or your personal information, contact us at support@skora.in or visit https://skora.in.
This policy does not limit any rights you may have under applicable Indian law.